AutoTel Automotive Solutions

Google Review Desk

Time to request a review?

Choose the service and get a ready-to-send WhatsApp message.

Other things you may need

My monthly review planPrimary, secondary and tertiary customers

Choose six recent customers each month: two primary, two secondary and two tertiary. Contact the first two; contact the next pair only if you need more reviews after checking Google.

How the weekly routine worksWhat to do each Friday
  1. Week 1: Invite the first pair.
  2. Week 2: Check Google; use the second pair if appropriate.
  3. Week 3: Check again; use the final pair if appropriate.
  4. Week 4: Note results and choose next month’s pool.

If reviews arrive close together, wait and observe before asking more customers.

Set a weekly alarmA reminder on your phone

Set this up once in your phone’s Clock app:

  1. Open Clock, choose Alarm, then tap + or Add.
  2. Choose a time that suits you, such as 4:00 pm.
  3. Under Repeat, select Friday (or your preferred day).
  4. Label it AutoTel — Review Time, then save it and make sure it is switched on.

When it rings, open this page, check Google reviews and prepare a request if appropriate. You can edit or turn off the alarm in Clock at any time.

First-time setupWhatsApp and phone reminder
  1. Bookmark this page or add it to your home screen.
  2. Optionally set a weekly alarm in your phone’s Clock app.
  3. Choose the actual service and prepare the message.
  4. Copy, paste and send in the customer’s existing WhatsApp chat.

Both WhatsApp and WhatsApp Business work. In Business, Quick Replies are optional for messages you use often.

Help & common questionsWhen to send, when to stop
Where is the review posted?
Directly on Google. The customer opens the review link and writes about their actual experience.
Will this tool send the message?
No. You copy it, choose the customer’s WhatsApp chat and send it yourself.
Why a weekly reminder?
To keep the routine manageable. Check reviews before inviting another pair; wait if activity is concentrated.
Can I ask for a specific rating?
No. Invite honest feedback without specifying a rating or asking only customers you expect to be positive.